Security
Take care of your money and always AVOID the following:
- Send money for the purpose of claiming lottery prizes or other types of rewards with the promise of receiving money.
- Send money to guarantee a loan, debit or credit card.
- Send money in response to offers made over the internet or the phone, especially when you are not sure of their credibility.
- Send money to a person you don’t know or whose identity you cannot verify.
- Send money to a person (particularly outside the country) who claims to be a relative who needs money for an emergency.
What should you do if you are in any of the above situations?
- Access your account and cancel your transfer immediately or ask a representative to cancel your transaction.
- Contact our customer service department by chat or phone immediately to inform us of the situation.