ALBERTO GUERRA
CEO
To provide quality financial services that act as a bridge between immigrants and their loved ones in their home countries. We always strive to maintain the highest standards of service, honesty, respect, and corporate responsibility.
UniTeller envisions itself as one of the most important provider of remittance processing services for traditional and digital channels.
UniTeller’s foundation is built on our core values. These values represent standards of conduct that guide our actions and reflect our commitment to our customers, employees, clients, agents, and to the communities in which we operate.
Innovation We will encourage the entrepreneurial spirit of our employees and support positive changes.
Integrity We will conduct ourselves with the highest ethical standards, honesty, and willingness to fulfill our commitments.
Team work We will work together in an effective manner, actively sharing our knowledge and resources throughout the world.
People We are committed to promoting the development of our team and rewarding their performance appropriately.
Excellence We will always seek to achieve more, not only as a team but also as individuals.
UniTeller shares the 4 pillars of Grupo Financiero Banorte, which keeps a constant dialogue with its diverse interest groups and works continuously to meet their daily needs and to improve their interactions.
Environmental Responsibility is the responsibility to act with awareness of the environment by conserving natural resources and by acting in ways that promote environmental awareness throughout society. We make careful use of our resources and maintain a culture of respect for our natural surroundings.
Community Commitment is the responsibility to support the growth of our community and to interact with it, taking its interests into account along with those of the company. UniTeller is also committed to helping communities in need. We dedicate our efforts into supporting our communities by addressing difficulties faced by the under-served populations.
Equality and Governance is the responsibility to create working conditions with ethical standards that foster both personal and professional development both in and outside of the workplace. UniTeller fosters a harmonious workplace environment in which employees share company values and are encouraged to achieve their unique career goals.
Value Chain is the responsibility to offer quality products and services and to encourage suppliers to adopt more sustainable practices. Under this pillar, UniTeller promotes our communities’ economic development. We do this through responsible management of clients’ financial resources and efficient channeling of credit, in addition to offering an array of financial products and making client service a priority.
CEO
CFO
Chief Legal & Compliance Officer
Head of Business & Operations
Head of IT
Head of Digital Innovations
Head of Global Business
Head of Marketing
Head of Administration & HR
Head of Wholesale Business
Head of Retail Sales